Useful Travel Information

Before you get to greater heights, read this
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GROUPS

For bookings with more than 3 people, use on-demand

If you’re travelling in a group of more than 4 passengers, you may be eligible to book at a flight at the time of your choice! Book now using the on-demand booking feature.

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Baby onboard helicopters
BABY ON BOARD (INFANTS)

Infants must be at least eight (8) days old

Infants must be at least eight (8) days old to travel and must be accompanied by an adult who is at least 18 years old. Unless a seat is purchased for the infant, infants must be held on the adult’s lap for the entire duration of the flight. Ascent does not allow, nor provide, bassinets on board flights.
You must be able to secure your child’s safety seat yourself as the crew will not be available to assist. Ascent will not be liable for any injury, accident, loss or damage resulting from an unsecured or inadequately secured child safety seat.

Checked baggage will utilise luggage ground transport
BREAST MILK/BABY FOOD

We are unable to reheat or chill food onboard

If you are travelling with an infant, you can bring on board sufficient quantity of expressed breast milk/baby food you need to nurse your infant for the entire journey. The combined weight of expressed breast milk/baby food will be counted towards your cabin baggage allowance. Guests bringing expressed breast milk/baby food on board should note that our crew will not be able to reheat or chill it. Carriage of expressed breast milk/baby food is subject to declaration and security checks at the security screening area, prior to boarding the aircraft.

Large sports and musical baggage
FOLDABLE STROLLERS

Foldable strollers may require luggage transport

If you are travelling with infant/ children, you may carry on board compact foldable lightweight stroller only if they meet the following requirements:

  • The stroller must meet ASCENT’s standard cabin bag dimensions and must be folded and securely packed into its carrier bag/protective cover prior to boarding.
  • The stroller must not be opened and used in the aircraft at all times.
  • The stroller counts as part of your cabin baggage allowance. Note that if the stroller does not fit the cabin baggage allowance, you will be advised to purchase luggage transport.
  • If the item has a separate battery-operated pump, please check if the battery is classified as a dangerous good.
SPECIAL ITEMS

Items too large are not allowed on the cabin

The following items are not permitted onboard in our cabins.

  • Stroller (except foldable lightweight stroller*);
  • Walker (except foldable walker*);
  • Car Seat (except FAA approved child safety seat*);
  • Bassinet;
  • Wheelchair

*may be permitted as hand carry, however carriage is subject to security screening and weight limitations of flight

DANGEROUS GOODS

These goods are not permitted for your safety

It is an offence to travel with Dangerous Goods. If you are carrying any of these items, you must surrender them before you check-in for your flight. Here is a list of items that are classified as Dangerous Goods by the International Air Transport Association (IATA):

  • Explosives
  • Flammable Gases, Liquids and solids including substances liable to spontaneous combustions and substances which, in contact with water, emit flammable gases
  • Oxidising Substances and Organic Peroxides
  • Toxic and Infectious Substances
  • Radioactive Materials
  • Corrosive Materials
  • Miscellaneous Dangerous Substances and Articles, including Environmentally Hazardous Substances
  • Meals-Ready-to-Eat (MREs) and all small lithium ion battery-powered personal transportation devices (e.g. mini-segway, hoverboard, solowheel, airwheel, balance wheels etc.) are prohibited as check-in and hand-carry baggage.

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