Flight Cancellation Policy

You may cancel your seat reservation(s) for an Ascent flight by providing notice to Ascent more than 24 hours prior to the scheduled departure time of the flight. You can cancel by calling Ascent, at +63 998 960 6532, all week and public holidays from 7am to 9pm PHT. In the event of a cancellation pursuant to these terms, Ascent will provide Ascent Credit with the amount charged for the cancelled seat that may be used for future travel for up to 12 months from the date such credit is issued. Ascent will not offer cash refunds for any cancellations. A cancellation made less-than 24 hours of flight time will result in a forfeiture of the full ticket fare. NO SHOWS are non-refundable.

Any claims must be sent via email at with 14 days after the cancelled flight. The claim letter must be drafted in English.

Weather and Flight Delay Policies