Our Air Carrier partners may require cabin luggage not to exceed dimensions of 56cm x 36cm x 23cm (total linear dimensions cannot exceed 113cm) and 10kg in weight.
Before you get to the heliport lounge, make sure your cabin luggage does not exceed the permitted allowance or you'll be advised to purchase luggage transport at the lounge and be subject to excess fees and waiting time.
HEAVY LUGGAGE TRANSPORT
Ground transport for heavier luggage
Our Air Carrier partners do not transport luggage beyond the cabin luggage specifications via helicopter due to safety reasons. Instead, heavier luggage will have to be checked-in and transported by ground vehicle. This Luggage Transport service would have to be purchased separately while booking a flight ticket.
Don't risk missing your flight. If you exceed your allowance and insist on bringing the luggage onboard, the assigned pilot has the right to offload you from the flight due to excess luggage.
Ground transport for large sports and musical instruments
Sometimes, you may have to transport large or heavy items when you fly. We recommend purchasing our Luggage Transport service for sporting equipment and musical instruments. However, some restrictions may apply to extremely large items or a large number of items.
If you need to transport these types of items, please contact us at firstname.lastname@example.org
Carriage of lithium batteries in cabin baggage
Our Air Carrier partners may require that articles in cabin luggage containing lithium cells or batteries, the primary purpose of which is to provide power to another device must meet the following specifications:
Not exceed 160Wh
Batteries to be placed in-equipment and powered-down where possible
Battieres not in-equipment to be protected to prevent damage and short circuits e.g. by taping over exposed terminals and/or placing each battery in a separate bag or protective pouch
Such articles include but are not limited to:
Personal Electronic Devices (PEDs), which may include electronics such as cameras, mobile phones, laptops and tablets containing batteries.
Spare lithium batteries which are used in portable medical electronic devices (e.g. automated external defibrillators (AED), nebulisers, continuous positive airway pressure (CPAP) devices), portable electronic devices (e.g. laptops, cameras, mobile phones, tablets), other medical devices (e.g. portable oxygen concentrators).
Smart Luggages with integrated lithium batteries which may include motors, power banks, GPS, GSM, Bluetooth, RFID or Wi-Fi technology.
Electronic cigarettes, including e-cigars, e-pipes and other vaporizers containing lithium batteries.
If the article does not meet the above safety requirements, it will be refused at check-in. It will be the passenger's responsibility to arrange for the storage or disposal of such items prior to boarding.
SPECIAL ITEMS AND PROHIBITED GOODS
Flight safety is important - these items are prohibited!
Sprays and poisons, toxic substances, gases and flammable substances, weapons as well as pets and animals are strictly prohibited for the safety of everyone on board.
Please note that you are prohibited from carrying any dangerous goods in your cabin baggage. You can read more about it here or contact us via email@example.com.